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Response from Safeway Food Stores

Dear Mr. Goliard:

Thank you for your recent correspondence regarding Safeway Policy of greeting and assisting our Customer. We are sorry to hear that we are not meeting your expectations. It is not our intention to intrude into our customer's personal affairs or otherwise offend them. We are merely trying to get to know our customers better so that we can offer friendlier service and be more responsive to their needs If you would like to discuss this further, please reply to this email or call our toll free number at 1-877-723-3929 and reference contact I.D. 4281441. One of our associates will be happy to assist you.

We appreciate your business and look forward to seeing you soon. Thank you for shopping at Safeway.

Sincerely,

Latreace Rainey
Customer Service Representative

Link to original letter